2. R- relationships; I- independencies
Inbound LogisticOperationsOutbound LogisticsMarketing and Sales ServicesProcurementTechnology DevelopmentHuman Resource Management General Administration
OperationsR-
R
III
Outbound Logistics
-
R
Marketing and Sales
R
-
R
ServicesR
-
RR
Procurement
-
R
Technology DevelopmentRI
RR
-
R
Human Resource Management
IR
R
-
General AdministrationRI
-
3.
Resourse/ActivityIs it valuable?Is it rare?Are there few substitutes? Is it difficult to make?
Inbound LogisticYesNoYesYes
OperationsNoYesYesNo
Outbound LogisticsYesNoNoNo
Marketing and SalesYesNoYesNo
ServicesNoYesYesYes
Procurement
YesYesYes
Technology DevelopmentYesNoNoYes
Human Resource ManagementNoYesNoNo
General …